At Perennial Zone, we believe the journey of your plants—from our careful hands to your garden—should be as seamless and reliable as the blooms we promise. We understand the excitement of awaiting new additions to your outdoor sanctuary, which is why we’ve designed a delivery process that prioritizes the health of your plants, convenience, and transparency every step of the way.
Every order is more than a package—it’s a future garden in bloom. We handle your hardy perennials, delicate flower bulbs, and specialty plants with the utmost care, ensuring they arrive ready to thrive in your soil.
Shipping Options & Timelines
To serve our global community of gardeners, we offer two flexible shipping methods. Whether you’re eager to get planting or prioritizing budget-friendly options, we have you covered.
| Shipping Method | Cost | Delivery Timeline | Best For |
|---|---|---|---|
| Standard Shipping (DHL or FedEx) |
$12.95 | 10-15 days after dispatch | Gardeners who want a balance of speed and reliability. |
| Free Shipping (EMS) |
Free on orders over $50 | 15-25 days after dispatch | Patient planners and those designing larger, sustainable landscapes. |
Please note: We are unable to ship to certain parts of Asia and a few remote regions. You’ll be notified during checkout if your location is outside our delivery area.
From Our Garden to Yours: The Journey of Your Order
Step 1: Order Processing (1-2 Business Days)
After you place your order, our team of passionate gardeners swings into action. Each plant and bulb is hand-selected from our nursery, inspected for health and quality, and carefully packaged using specialized materials to protect it during transit. We ensure the roots are moist and secure, giving your plants the best possible start for their journey.
Step 2: Dispatch & Tracking
Once your order is on its way, we’ll send you a confirmation email with a tracking number. This allows you to follow your garden treasures every step of the way, from our home in Indianapolis to your doorstep.
Step 3: Delivery
Our trusted partners, DHL, FedEx, and EMS, are chosen for their extensive experience in handling live plants. They understand that timely and gentle handling is key to preserving the vitality of your perennials.
Our Commitment to Sustainable Delivery
Our dedication to sustainability doesn’t end with drought-tolerant plants and pollinator gardens. We strive to make our shipping process eco-conscious by using:
- Recyclable & Biodegradable Materials: Wherever possible, our packaging is made from recycled and biodegradable materials to minimize our environmental footprint.
- Efficient Packaging: We design our packages to be as compact and efficient as possible, reducing waste and carbon emissions during transport.
Your Satisfaction Guaranteed
We stand behind the quality of our plants. If your order arrives in unsatisfactory condition, or if you have any concerns upon receipt, please contact our dedicated customer care team at [email protected] within 15 days of delivery. We are happy to help and offer a replacement or refund according to our policy.
Thank you for trusting Perennial Zone with your gardening dreams. We are honored to be a part of your journey to create a beautiful, thriving, and tranquil outdoor space.
Happy Gardening,
The Perennial Zone Team